10pcs M10 Engine Socket Head Bolts For VW Audi A4 Passat Golf TT 1.8L 1.8T 96-09

What is VIN? Why is it requested ? when placing order for some parts?

The VIN is formed by 17 characters in the World,Except Japan (11 Characters). It is unique. It can be used to confirm the compabilities of the parts for your vehicles.

Payment:

At the moment, we only accept the payment made by Paypal. You can  pay throught Paypal with your credit cards,Bank account....... If you want to pay by other methods,please contact us.

Shipping:
Normally, we ship the items worldwide by E-packet, Small packet by Post. If some items are over 2kgs, we will ship the fast service by Post, DHL,Fedex,UPS,TNT or other courier service. If your area is defined as Remote codes by Some couriers, such as DHL, Fedex,UPS, or TNT, We would send the package by Fast Service by Posts such as Ems, E-EMS....etc. Please note that we only ship to the address you left in Paypal or other payment methods.  Please make sure if your address is correct or your new address match the one you left in Paypal or other methods. 

Return & Refund Policy:
We will bear the shipping cost of return, under the cases mentioned below:
1. The wrong items are sent to the customers.
2. The items are damaged during the transportation. The photos must be sent to us  within 7 days after the receipt of packages
3. The items are returned, becaused of the inappropriate actions by us.

The Buyers should bear the shipping cost of return, under the cases below:

1. The products are wrongly ordered by the buyers. The refund will be the full payment minus the shipping cost paid by seller previously.
2. The items are returned, because of the inappropriate actions by the buyers.
   The refund will be the full payment minus the shipping cost paid by seller previously.

If some cases take place and are not mentioned above, The buyers and seller can solve the issue in the friendly way. The returned items should be unused and undamaged.